Question 1

What is Zonos Clear?

Accepted Answer

A commercial invoice is a document that is an official declaration of goods being imported into a country. In ecommerce, a commercial invoice is typically created by the shipper. The Customs API can provide all the information needed to create a commercial invoice for customs to clear a package reliably and consistently.

Question 2

Why is customs documentation required for all international shipments?

Accepted Answer

Customs documentation is required for all international shipments, but the data quality is typically low due to challenges with system integrations, user error, and complexity. When a broker or customs is supplied with poor documentation, there can be delays in delivery and the potential of additional expenses that need to be paid due to customs recalculation.

Question 3

How to use the Zonos Customs API?

Accepted Answer

The Customs API can be used for the following use cases: Match orders and enhance customs documentation, Create customs documentation, Retrieve customs documentation.

Question 4

What does a commercial invoice contain?

Accepted Answer

A commercial invoice contains two levels of information. Shipment level information contains information at the package level, such as sold to, ship to, tracking number, order number, and more. Item level information contains the descriptions of goods, harmonized code, value, qty, weight, and more.

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